Privacy Policy for Tenora

At Tenora.uk, a provider of accounting, taxation, and payroll processing services, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact details: such as name, email address, phone number, and business details.

• Financial information: including bank account details, tax records, and payroll data.

• Technical data: IP address, browser type, operating system, and website usage through cookies.

• Any other data you voluntarily submit through forms or communication.

2. How We Use Your Information

We use your personal data to:

• Provide accounting, payroll, and tax-related services.

• Process transactions and manage your account.

• Communicate with you about updates, changes, or support.

• Ensure compliance with legal and regulatory obligations.

• Improve our website and service offerings based on usage analytics.

3. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. This includes encryption, firewalls, secure servers, and access controls.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share your data with trusted third parties when necessary, including:

• HMRC and regulatory bodies, when legally required.

• Service providers and contractors under strict data protection agreements.

• IT and hosting partners to maintain secure operations.

All data sharing is done in accordance with applicable data protection laws (including GDPR).

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable law. This typically includes retention for tax, legal, and accounting obligations.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. Cookies help us:

• Understand how users interact with our site.

• Remember your preferences on return visits.

• Monitor website performance.

You can manage cookie preferences in your browser settings at any time.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes your acceptance of any updates.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@tenora.uk
🌐 Website: https://www.tenora.uk